Terms and Conditions of Engagement
1. Purpose
These Terms and Conditions (hereinafter, "the Conditions") govern the contractual relationship between GOLDEN NUGGETS, SLU (hereinafter, "Woply" or "the Company") and any natural or legal person (hereinafter, "the Client") who engages through the website www.woply.io the service of design, development and delivery of professional websites under the trade name "Woply".
Woply is a service that combines (i) a one-time engagement for the creation and delivery of a custom website according to the plan and options engaged by the Client, and (ii) optionally, a recurring maintenance subscription called "Woply Cuidado".
2. Engagement process
Engagement is carried out entirely online through the configurator available at www.woply.io, according to the following steps:
- The Client chooses a base plan (Starter, Pro or Premium).
- Defines the sections their website will have and the languages in which it will be published, within the limits of the selected plan.
- Adds the desired optional visual effects.
- Uploads the materials needed for production (logo, photographs, texts, documents).
- Selects the Woply Cuidado maintenance plan (annual, monthly or none).
- Reviews the order summary and billing details, expressly accepts these Conditions, the Privacy Policy and the Cookie Policy, and proceeds to payment through the secure Monei gateway.
- Receives a confirmation email with the order details. Website production starts after payment confirmation.
3. Plans, prices and delivery
The prices published at www.woply.io are those applicable at the time of engagement. Unless expressly indicated, prices are expressed with taxes included, invoiced from Andorra under the General Indirect Tax (IGI) regime applicable to individuals at the general rate of 4.5%. Legal entities and professionals subject to reverse charge shall be invoiced in accordance with the tax regulations in force in their country of residence.
3.1 Starter Plan
- Price: €299 (single payment).
- Up to 5 sections and 2 languages.
- Indicative delivery time: 5 business days from the complete receipt of the necessary materials.
3.2 Pro Plan
- Price: €399 (single payment).
- Up to 7 sections and 3 languages.
- Indicative delivery time: 7 business days from the complete receipt of the necessary materials.
3.3 Premium Plan
- Price: €499 (single payment).
- Up to 10 sections and 4 languages.
- Indicative delivery time: 10 business days from the complete receipt of the necessary materials.
3.4 Optional effects
The Client may extend their order with additional visual effects. Each optional effect costs +€29, except for the Simple online shop module, which costs +€199. The engaged effects are reflected in the order summary and form part of the final total price.
3.5 Delivery times and Client dependency
The times indicated in each plan are indicative and are calculated in business days from the moment the Client has provided all the necessary materials for production (logo, photographs, final texts, access credentials and any other requested information). The lack or delay in the delivery of materials by the Client shall proportionally extend the delivery time, without this being considered a breach by Woply.
Woply may adjust the indicative time based on the studio's workload at any given time. In such case, it will inform the Client of the new expected time within a reasonable period and always before the effective start of production.
4. Maintenance — Woply Cuidado (optional)
The Client may engage, together with their website, the recurring maintenance service Woply Cuidado, in either of its two modalities:
- Woply Cuidado Annual: €190/year, saving €38 compared to the monthly modality.
- Woply Cuidado Monthly: €19/month, no minimum commitment.
The Woply Cuidado service includes:
- Managed hosting of the website and SSL certificate.
- Periodic backups and service monitoring.
- Up to 2 small changes per month (texts, images, opening hours, contact details or other minor adjustments not involving redesign).
- Email support during business hours.
The Woply Cuidado service does not include the domain name. The Client may provide their own domain or request assistance from Woply for its registration and connection; in any case, ownership and cost of the domain rest with the Client.
4.1 Activation and first payment
When engaging the website together with Woply Cuidado, the price of the website plus the first payment of maintenance (annual or monthly, depending on the chosen modality) is paid at the time of order. The maintenance service starts on the day the website is delivered to the Client. Subsequent payments are charged from that date, using the payment method provided by the Client through Monei.
4.2 Renewal
The Woply Cuidado subscription renews automatically at the end of each period (monthly or annual), unless expressly cancelled by the Client as provided in the Cancellation policy.
4.3 Price changes
Woply may modify the prices of the Woply Cuidado service, notifying the Client at least 30 days before the next renewal. The Client may cancel the subscription before said renewal if they do not accept the new price, without any penalty.
5. Payment method
All payments are processed securely through the Monei gateway. Woply does not directly store the Client's credit or debit card data.
Payment of the base plan and optional effects is made in a single charge at the time of engagement. The first payment of Woply Cuidado, if engaged, is charged in the same act. Subsequent payments are charged automatically according to the subscription schedule.
6. Intellectual property over the delivered website
Once the website is delivered and the full price of the order has been paid, the Client has the following rights:
- On the content provided by the Client (texts, photographs, logo, documents): the Client retains full ownership. The Client guarantees having the necessary rights for its use and authorizes Woply to process it exclusively for the purpose of providing the engaged service.
- On the delivered design and code: Woply grants the Client a perpetual, worldwide and non-exclusive license to use the delivered website for the purposes of operating their business. The Client may migrate said website to another hosting provider upon termination of the Woply Cuidado service, upon prior written request.
- On the source code, proprietary components, templates and libraries used by Woply to produce the website: ownership remains with Woply, without the delivery of the website implying their transfer. The Client may not resell, sublicense or commercially exploit these components outside the delivered website.
7. Right of withdrawal
In accordance with article 102 and following of Spanish Royal Legislative Decree 1/2007, the Client acting as a consumer has a period of 14 calendar days from engagement to exercise their right of withdrawal without justification, under the terms detailed in the Cancellation Policy.
8. Client obligations
- Provide truthful and up-to-date information during the engagement process.
- Provide the necessary materials (logo, photographs, texts, access credentials) within a reasonable time.
- Guarantee having all rights over the content provided (intellectual property, image rights, authorizations, etc.) and that such content complies with current legislation.
- Not to use the service for illicit purposes, contrary to morality, public order or that infringe third-party rights.
- Keep payment details up to date during the term of the Woply Cuidado service, if applicable.
9. Modifications after delivery
Delivery of the website to the Client's satisfaction concludes the creation engagement. Modifications requested afterwards may be covered, where applicable, through the Woply Cuidado service (within the included quota of small changes) or quoted as additional work outside the scope of the initial order.
10. Limitation of liability
Woply guarantees the delivery of a technically operational website in accordance with the engaged plan and options. The Company does not guarantee specific commercial results arising from the publication or use of the website (visits, conversions, sales, search engine positioning or others).
Woply shall not be liable for any damages or losses arising from causes beyond its control, including by way of example: outages or changes in third-party services (hosting, domains, payment gateways, social networks, search engines), legislative modifications affecting the service, or improper use of the site by the Client or third parties.
11. Modifications to these Terms
Woply reserves the right to modify these Terms at any time. Substantial modifications affecting contracts in force shall be notified to the Client at least 30 days in advance. In any case, modifications shall not affect services already rendered or orders confirmed before their entry into force.
12. Applicable law and jurisdiction
These Terms are governed by the legislation of the Principality of Andorra, without prejudice to the rights that correspond to the Client as a consumer under the mandatory legislation of their country of residence, in particular Spanish Royal Legislative Decree 1/2007 for users residing in Spain.
For any dispute, the parties submit to the jurisdiction of the Courts of the Principality of Andorra, without prejudice to the consumer's venue.